2022-2023 College Catalog

Computer Hardware and Network Technician TCC

Computer Hardware and Network Technician TCC (Major Code: CHA1)

Program Description

The Computer Hardware and Network Technician certificate provides opportunities to enhance students' skills in the microcomputer and Local Area Network support and maintenance industry. Successful completion will provide necessary skills for entry-level positions in computer hardware installation and help desk support. The Computer Hardware & Network Technician certificate provides training in computer repair & networking.

Career Information


Oversee the daily performance of computer systems. •Answer user inquiries regarding computer software or hardware operation to resolve problems. •Enter commands and observe system functioning to verify correct operations and detect errors. •Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. •Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications. •Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities. •Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support. •Refer major hardware or software problems or defective products to vendors or technicians for service. •Develop training materials and procedures, or train users in the proper use of hardware or software. •Confer with staff, users, and management to establish requirements for new systems or modifications.

Career Projections

Large and small businesses, government entities, hospital, doctors offices Faster than average (14 - 16%) growth in opportunities .

Salary Trends

Hourly Salary $21.67
Annual Salary $36,678
Annual wages can be higher than expected based on the organization location and demands.

Career Coach

Please select the following link to review additional career information on Career Coach.

Admission Requirements

General College Admissions Requirements

Program Contact Information

Peter Ejindu

Program Coordinator, Computer Information Systems

Academic Building C2310A



Program Length and Cost

Minimum Program Length in Semester Terms: 4 Terms
Credit Hours: 36
Estimated Program Cost: $5,484

Required Courses

Occupational Courses (36 Credits)

COMP 1000Introduction to Computer Literacy


CIST 1001Computer Concepts


CIST 1121Microcomputer Troubleshooting


CIST 1122Hardware Installation and Maintenance


CIST 1130Operating Systems Concepts


CIST 2122A+ Preparation


CIST 2411Microsoft Client


CIST xxxx CIST Operating Systems Elective


XXXX XXXX Guided Elective


Total Credit Hours: 36


Program Outcomes

1. The graduate will be able to install windows professional operating system.
2. The graduate will be able to install Windows server operating system.
3. The graduate will be able to install, troubleshoot, and replace hardware components.
4. The graduate will be able to communicate using Windows Office suite.