Program Description
The Travel Agency Operations Specialist certificate program prepares students for employment in a variety of positions in today's tourism field. The Travel Agency Operations program provides learning opportunities, which introduce, develop, and reinforce academic and occupational knowledge, skills, and attitudes required for job acquisition, retention, and advancement.
Career Information
Occupation
Travel Agents
Career Projections
The number of jobs in this field is expected to increase by 12.5% nationally and 15.7% in the State of Georgia over the next several years. Estimated salaries in this field start at $28,000 a year.
Labor market data was compiled using Economic Modeling Specialists, international and is updated annually.
Career Coach
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Admission Requirements
General College Admissions Requirements
Program Contact Information
Tamoura Jones
Program Coordinator, Culinary, Hotel, Restaurant, Tourism
Academic Building C1103A (kitchen)
404.225.4533
tjones@atlantatech.edu
Program Length and Cost
Minimum Program Length in Semester Terms: 2 terms
Program Credit Hours: 15
Estimated Program Cost: $2,672
Course Outline
General Education Courses (3 Credits)
Occupational Courses (12 Credits)
Total Credit Hours: 15
Program Outcomes
1. Graduates will be able to use the key tourism industry elements, including global travel destinations and the distribution process in international tourism, to promote travel products and services to potential clients.
2. Graduates will be able to practice effective customer service and selling techniques using tourism industry technology systems and applications.
3. Graduates will be able to apply knowledge of the destination marketing function and how it affects the destination’s tourism economy.
4. Graduates will be able to identify, interpret, and prepare standard types of travel documents
5. Graduates will be able to possess appropriate technological skills appropriate to the travel workplace
6. Graduates will be able to ensure customer satisfaction by providing travel services in a professional manner
7. Graduates will be able to understand and promote travel products and services
8. Graduates will be able to access and disseminate accurate, detailed product and destination information
9. Graduates will be able to demonstrate appropriate critical thinking
10. Graduates will be able to demonstrate appropriate interpersonal skills