2021-2022 College Catalog

MKTG 1161 Service Industry Business Environment

This course introduces the learner to the service industry. Topics include: an introduction to the service industry business environment, an introduction to life-long learning, work ethic and positive behavior required for exceptional customer service, an introduction to customer relations, working together successfully on teams, and basic business principles.

Credits

2

Prerequisite

None

Corequisite

None