2021-2022 College Catalog

MKTG 1164 Business Skills for the Customer

Provides students with the fundamentals of basic business skills used in the customer service environment. Topics include: introduction to business correspondence, basic business calculations, change management, managing multiple tasks and priorities, and tolls for team problem-solving and service improvement.

Credits

2

Prerequisite

MKTG 1163;

Corequisite

None